Your Retainer
Plan Details
1 × 30-Minute Online Coaching Session / Month
A dedicated one-on-one video call to solve a specific problem, learn a new AI tool, or optimise your device settings. It’s your monthly “tune-up” to keep you moving forward.
Up to 10 Conversations / Month with our “AI Coach”
Access our custom-built, private AI Coach directly through our website. It’s trained to answer your AI and tech questions in plain English, 24/7, without any jargon.
Email Support with 48-Hour Response
Encountered a digital hiccup? Send me an email. I will aim to provide clear, step-by-step instructions to get you back on track within two business days.
Annual Security Review (up to 2 devices)
Once a year, I will remotely audit your primary devices (e.g. smartphone and laptop) to ensure your software is updated, your passwords are secure, and your privacy settings are airtight.
Cancel Anytime
I believe in the value of our service. There are no long-term contracts; you have the flexibility to adjust or end your subscription whenever your needs change.
2 × 30-Minute Online Coaching Sessions / Month
Two dedicated sessions allow us to dive deeper. Use one for troubleshooting and the other for a “Deep Dive” into a new skill, like AI photo restoration or smart home automation.
Up to 30 Conversations / Month with our “AI Coach”
Enjoy expanded access to our private AI Coach. Perfect for the frequent user who wants instant help with daily tasks, translation, or creative projects.
Email Support with 24-Hour Response
Your queries move to the front of the line. I guarantee a professional response with the aim of finding a resolution to your tech questions within one business day.
Annual Security Review (up to 4 devices)
Comprehensive security coverage for your entire digital ecosystem, including tablets and smartwatches, helping to ensure that every gateway to your data is protected.
Cancel Anytime
Total peace of mind with no strings attached. You stay because you love the service, not because of a contract.
Priority “Tech-Rescue” Online Support (Under 4 Hours)
When tech fails, it’s stressful. This is your “digital emergency room.” During business hours, I guarantee a response and initial resolution path in under four hours.
1 × 60-Minute In-Home Session per Month
The gold standard of coaching. Included in this retainer is an in-person session each month at home (1 hour) to help you continue finding new, interesting ways that AI can make your life easier.
Unlimited Conversations / Month with our “AI Coach”
Total, unrestricted access to our AI Coach. Use it as your personal researcher, translator, and tech guide as often as you like.
Priority WhatsApp Support (Same-Day Response)
Skip the email inbox. Message us directly on WhatsApp for instant, human-in-the-loop support. If you message me in the morning, we aim to have you sorted by the afternoon.
Bi-Annual Device & Security Health Check (up to 6 devices)
Technology moves fast. Every six months, I perform a proactive “full-body” scan of all your tech (phone, tablet, or computer) to ensure peak performance and safety.
Minimum 3-Month Commitment
To provide this level of personalised, in-home service and concierge support, I ask for a 90-day window to fully optimise your digital setup and build a lasting partnership.
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